Our English YouTube channel alone has over 48 million video views. Yet, on almost all of our videos only hundreds or dozens of comments are shown. Some have wondered why that’s the case. The answer is that we have our videos set to only show manually-approved comments. We receive tens of thousands of comments, but we only approve a small number of them. Here is an image from our YouTube channel which shows 50,000 comments that are currently “Held for Review”, or waiting for approval.
Unlike perhaps almost any other channel that receives millions of views, we are very selective with the comments that we approve on YouTube and elsewhere. Our Spanish YouTube channel has over 31 million total video views and 25,000 comments currently “Held for Review.”
Also, basically daily in our E-Exchanges we post questions or comments that we receive via e-mail or in some other form.
Many people try to post comments while featuring things on their channel that we don’t approve or are highly objectionable, so we don’t approve the comment. Others ask a question that we don’t have time to answer, so the comment is not approved. Sometimes people post an acceptable comment but it covers something that we don’t want shown under that particular video, so the comment is not approved. Sometimes people try to post things that are evil, wrong, etc. and we won’t approve their comment unless a response is given, and we simply don’t have time to respond to all or many comments of that nature. Sometimes people post comments that would be approved if we had the time to review them, but for lack of time they are not approved. We are involved with a variety of things and we don’t have a person working full-time on comment moderation. Hence, only a very small percentage of the comments that we receive wind up being approved. Also, it should be noted that there are many comments on our YouTube videos from people who feature some things on their own channels that we don’t agree with. Just because we approve comments from such people does not necessarily mean that we approve what’s on their channels. Whether their comment is approved sometimes depends on who or what they are promoting, etc. We have often written privately and publicly to such people to remove certain things from their channels, but obviously there isn’t time to do that in every case. Moreover, even if we approve a comment without a response, it doesn’t necessarily mean that we agree with the opinion expressed. It could simply mean that the comment falls into the acceptable range of opinion.
All that being said, we encourage people to send comments. It can help generate interest in the important material that’s covered in the videos, articles, etc. If you post an acceptable comment and we see it, there’s a good chance (but no guarantee) that it will be approved. Further, if you have tried to post a comment in the past, and for some reason it was not approved, that does not mean that a future comment will not be approved. It might not have been approved for one of the reasons above, such as a lack of time to review it. What is stated above about YouTube also applies to Disqus comments on our website. However, we receive fewer comments on Disqus. Often the people who post comments on Disqus ask questions that we don’t have time to answer, so the comment is not approved. Further, on Disqus what happens is that if people don’t see comments approved they are less inclined to comment.
However, if we see that you have posted a relatively short and acceptable comment, and you are not promoting things with which we disagree, there’s a good chance that your comment will be approved/posted.
That’s how we handle comments on YouTube and Disqus, in case anyone was wondering about the issue.